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Knowledge Base

Frequently Asked Questions

Answers to common questions about Stadium View.

01

Is Stadium View licensed and regulated, and which authority oversees it?

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Yes. Stadium View operates under a license from the Malta Gaming Authority (MGA) for most markets and holds a UK Gambling Commission license for UK players. These regulators require the site to meet strict financial, security, and fair‑play standards, and they audit the platform regularly. You can find the license numbers and regulator details in the site’s footer.

02

What payment methods can I use to deposit funds at Stadium View?

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Stadium View accepts Visa, Mastercard, and Amex credit/debit cards, as well as e‑wallets such as Skrill, Neteller, PayPal, and Paysafecard. Cryptocurrencies (BTC, ETH, USDT) are also supported with no minimum deposit, and bank transfers are available for larger amounts. Deposits are instant for cards and e‑wallets; crypto and bank transfers may take a few minutes to an hour.

03

How does Stadium View verify my identity and why is the check required?

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Before your first withdrawal, Stadium View runs a quick KYC (Know‑Your‑Customer) check by asking for a government‑issued ID, a proof of address, and sometimes a copy of the payment method used. This process protects your account from fraud, prevents under‑age gambling, and satisfies anti‑money‑laundering regulations. Verification is usually completed within 24 hours, and you’ll be notified once approved.

04

What responsible‑gambling tools does Stadium View offer, and how do I set them?

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Stadium View provides deposit limits, loss limits, session‑time reminders, self‑exclusion, and the ability to close your account permanently. You can adjust these settings in the ‘Responsible Gaming’ section of your account profile; limits take effect immediately, while self‑exclusion requires a confirmation email. The site also links to external support organizations such as GamCare and BeGambleAware.

05

What happens to my bet on Stadium View if a World Cup match is postponed or cancelled?

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If a match is postponed and rescheduled within 48 hours of the original start time, all bets remain open and are settled according to the official result. If the game is cancelled or postponed beyond 48 hours, the bet is treated as void and the stake is refunded to your account. In the case of a walk‑over or abandonment, the same 48‑hour rule applies unless the competition’s governing body decides otherwise.

06

Can I change how odds are displayed on Stadium View, and which formats are available?

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Yes – you can switch between decimal, fractional, and American odds from the ‘Settings’ menu on the site or in the mobile app. Decimal is the default, showing the total payout per unit wagered; fractional shows profit relative to the stake; American odds indicate how much you’d win on a 100‑unit bet (positive) or how much you need to stake to win 100 (negative). The chosen format persists across all markets.